Blake and David discuss the latest cloud accounting news, including a California law that means chatbots have to disclose they’re not human, a survey showing that 73% think it's OK to text clients after business hours, Walmart's recent layoffs of hundreds of accountants in Charlotte, an MYOB glitch that sent personal payroll information to the wrong recipients, the no. 1 challenge blocking controllership transformation, stats showing that representation of black accountants in the profession has improved little over the last 50 years, and a proposal to allow for adaptive-learning CPE.
David is on the ground in Salt Lake City reporting from the Scaling New Heights conference. He's got the highlights from the QuickBooks Online keynote, as well as a new "Always On" capability developed by Right Networks, which claims to have made QuickBooks Desktop hosting "in every way equivalent to, and as capable as, that of QuickBooks Online."
Blake is back from the annual AICPA Engage conference with lots of questions about the future value of the CPA. Meanwhile, H&R Block announced that they are acquiring Wave Financial, a provider of accounting software to millions of small businesses. Looks like H&R Block will be competing with QuickBooks Live? In other app news, Xero has appointedHubdoc co-founder Jamie McDonald to lead Accounting and Global Services. We’ll find out what that means for the future of Xero soon at Xerocon in San Diego.
Blake crunches the numbers and figures that if Intuit meets its publicly stated goals, QuickBooks Live will likely be a $60 million per year accounting firm by 2020, (depending on whether or not you’d call an on-demand bookkeeping service an accounting firm, of course). Also, Roger, the accounting automation tool, has raised a $7.35M Series A. Guess who is one of the investors? Dan Wernikoff, the former GM of QuickBooks and TurboTax. Google admitted that its AI still needs human help, but you’ve got to listen to a recording of a call from Google Duplex (a bot) to a restaurant to book a dinner reservation. Next, the New York Times details how a leaked N.S.A. hacking tool might be responsible for the recent malware attacks on CCH, Centrom (a provider of cloud hosting to CPA firms) and the City of Baltimore. Speaking about security, did you know that a surprising percentage of people will apparently give out their passwords in exchange for… chocolate? All this and more insanity in this episode of the Cloud Accounting Podcast with Blake Oliver and David Leary.
We dig into the latest Intuit and Xero earnings reports to figure out who is winning the battle to conquer the world of small business cloud accounting. Also, one controller used the IRS to steal $2.8M, TurboTax uses a “military discount” to trick troops into filing their taxes, Senator Warren is on the attack against Intuit, QuickBooks Live plans to scale rapidly to 500 ProAdvisors, Baltimore is held hostage by ransomware, and why blockchain is all talk in accounting (at this point, anyway).
This week, ProPublica got its hands on an internal video from Intuit CEO Sasan Goodarzi to his 9,000 employees defending the company's actions before and after the Free File fiasco. Meanwhile, Wolters Kluwer negotiated on behalf of its customers with the IRS for a 7-day extension to file tax returns due to the CCH outage. Also, Intuit is increasing its QuickBooks Live workforce in anticipation of a June launch date, and Xero hired a new President to lead their Americas operation. All this and more on this episode of the Cloud Accounting Podcast!
This past week, Wolters Kluwer's CCH tax software division suffered a malware attack. In response, the company took offline a number of CCH products for 3 to 4 days, causing significant disruption to accounting firms, especially midsize and large ones. In other news, a Firm of the Future finalist firm loses a client to QuickBooks Live, the Vermont House voted for a new "cloud tax" that would tax Software-as-a-Service (SaaS), the Los Angeles City Attorney dues Intuit and H&R Block, and more.