Laura Empson argues that professional services firms (looking at you, public accounting) deliberately recruit overachievers, then exploit their insecurity; new tax rules are speeding up automation; Thomson Reuters catches up... to the Xero and QBO of ten years ago; a terrible client experience caused by hourly billing; and more
Ethical problems arise in hourly billing due to the misalignment of interests created by the system. It’s hard to be a good citizen in a bad culture. Don't miss this Soul of Enterprise podcast episode with Ed Kless and Ron Baker. Listen now.
Why remote work can't be stopped, National Australia Bank invests in Wave Accounting, AvidXchange raises $300 million to help eliminate paper checks, what Millennial-led businesses want from accounting firms, how to charge existing clients more, how to move to fixed fees, how to be a great boss, and more